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GUSTAFSON LAW OFFICE

ROBERT D. GUSTAFSON
ATTORNEY AT LAW
6538 Charter Drive
Colorado Springs, CO 80918-1335
Phone (719) 260-1002
Toll Free (800) 410-1002
E-MAIL    ATTORNEY
  
WELCOME
I appreciate your interest - perhaps I will become your attorney
Business Hours  *  Attorney Availability  *  Trade Area



FAX (719) 260-1003
MAPS & DIRECTIONS

Traffic & Road Conditions
NOTICE:  Due to current workload, attorney is not accepting new debt collection cases at this time.  "NO VACANCY"


ALTERNATIVES

attorney is exercising caseload management
this is a temporary cessation of new business acceptance
please feel free to check back in the near future
attorney usually welcomes new representation inquiries


FIND A LAWYER

during the interim, information contained in this website remains available at no cost to site visitors

existing clients are always welcome to call or email

new prospective clients may wish to call
Attorney Dave Kelly - Phone (719) 577-4466
uncompensated courtesy referral - no affiliation or business relationship

CONTACTING COUNSEL AND PRIVACY STATEMENT
COLORADO SPRINGS ATTORNEY - DEBT COLLECTION
Colorado Springs Attorney - Trial Practice 25+ Years Colorado State Courts & Colorado Springs Municipal Court
Adobe Acrobat Reader version 5 or later is required to view .pdf files    Free Download

ATTORNEY CONTACT AND COMMUNICATIONS

WEBSITE INDEX GATEWAY  *  COLORADO QUICK INDEX
HOW TO RETAIN COUNSEL CORDLESS, WIRELESS AND CELL PHONE CONCERNS
E-MAIL CONCERNS PRIVACY STATEMENT DOCUMENTS AND TRANSMITTAL
ATTORNEY POLICIES
Attorney Representation & Declined Matters
Legal Advice Limited to Clients - Not General Public
Pro Bono Representation or Installment Payment
Representation Now - Another Attorney or Self
Post Judgment - Enforcement or Appeal
Cases Outside Colorado Springs - Travel
PRIVATE ATTORNEY
NOT
A COLLECTION AGENCY

I will represent creditors only collecting accounts receivable or debt

  if you are a consumer or debtor defending against a creditor claim
please do not email or call seeking advice or representation
you may click the stop sign to find
a lawyer anywhere
 

Adobe Acrobat Reader version 5 or later is required to view .pdf files    Free Download

ATTORNEY CONTACT AND COMMUNICATIONS

        I offer one free visit on every case. There is no obligation of any nature, and you will not be billed for the first visit. The purpose of a first consultation is to identify your legal problems, discuss possible remedies or action which may be available, and discuss attorney's fees and costs. After gaining an understanding of your case, I will quote fees and anticipated costs. I generally decline further discussion of the case after the first visit unless retained. As I maintain a small practice and manage my caseload, I reserve the right to decline any first consultation or to decline representation in any case.

        If you feel the need to contact a trial attorney quickly, please pick up your telephone.  I've made that easy with the addition of a toll free phone number which is available throughout the entire United States and Canada.  You will reach either myself or voicemail - I have no secretarial screen.  When you call please bear in mind I may or may not have time to visit at that instant if you've not made a previous appointment.  If you reach my voicemail, please leave your name, date and time called, return phone number(s) and a brief message regarding the purpose of your call.  I periodically retrieve messages while away from the office and ask that you leave a number as I may not have access to your file at the time.  I don't memorize client phone numbers.  In criminal cases, I will only permit a client to discuss case facts while we are each on a land line - not cell or wireless.  Confidential or time sensitive matters or information should be limited to direct phone conversation with counsel. 

        I am most willing to visit with prospective clients regarding representation, by phone or in-person appointment without cost or obligation.  However, I will not provide information, legal opinions or legal advice in response to questions submitted from non-clients - email, fax or phone.  Please refer to the terms of first consultation.

        If a prospective client leaves an email message or contact phone, I will attempt to call once at each number provided, however once only.  Unless otherwise designated, if you are not available I would leave my name, number and date called on your answering machine or voicemail.  I do not identify myself as an attorney.  Whether you have an answering service or not, I only attempt one call regardless of importance you assign to the matter.  I will respond to your contact, however I accept no responsibility to make multiple return calls attempting to reach non-clients who are unavailable.  You are most welcome and encouraged to call again.

        If leaving a message by email or voicemail, you may wish to consider some of the following 
                Full name
                Primary and secondary contact phones
                        including best number and best time to call
                        whether you prefer I not leave a message
                Email address
                Brief explanation of legal problem
                Court case number and county in which litigation is pending
                Date of birth and social security number
                Driver's license number and state of issuance
        Naturally the amount of information you provide is totally in your discretion.  The more information you leave, the better prepared I can be when I return your call.  Conversely, please don't fill my voicemail.

        In addition to your legal problem, openly discuss fees and costs with the attorney in the first visit. When retained I provide a written fee agreement to avoid misunderstandings.  Timeslips computer accounting produces billings which are easy to read & understand. I accept charge cards - MasterCard, VISA, American Express and Discover Card.  Fee and trust deposit quotes will be honored for a period of seven (7) days from the day of the quote.  After that time, fees or requested trust deposit are subject to change without notice if you have not retained this office.

        I have located my office in my home. I find it comfortable, plus it permits me to manage my caseload and provide personal attention to each client and case.  Being a single parent, it also provides an environment for my daughter as close as I can achieve to a stay at home parent.  My home office is physically located near North Union and Dublin.  A map is included in this website. Access is easy from I-25 via Woodmen or from North Academy Blvd via Union; map and driving directions links are included throughout this website.. I schedule about 30 minutes for a first consultation to answer your questions and provide a fee quote; this can be done by phone.  Children should never be in a position to hear or listen to your legal matters, particularly in the areas of my practice.

DOCUMENTS AND TRANSMITTAL

        Regarding documents, clients may mail, email, fax or bring to my office.  A secure document drop is accessible.  No one else has access. The drop slot is confidential and available to clients at any time day or night.  Dropping a check is acceptable as the canceled check provides an audit trail, however NO CASH may be dropped.  A receipt or printed billing statement must be issued for cash payment.  Due to lack of audit trail, I accept no responsibility for cash placed in the document drop slot.

        Except for potential evidentiary exhibits retained in hard copy, my files are maintained electronically by image scans. I argue court cases from a notebook computer as it is efficient.  To assure confidentiality, documents are mailed to the client or shredded subsequent to scanning.   I ask that clients retain copies of documents.  Each client is provided with a file folder for documents.  A fee would be assessed to later retrieve and print images of a client's file.  If requested, a data CD of all images in my electronic file my can be provided when I close file.

CORDLESS, WIRELESS & CELL PHONE CONCERNS

        Technology today is marvelous, however I can not warrant the privacy of conversations involving cordless, wireless or cell phones.  If the matter to be discussed is sensitive, I ask that we touch base from land lines or perhaps an office visit may be in order.

*        *        *        *        *        *        *        *

        Although this page is lengthy, my goal is to have satisfied clients at the conclusion of representation.  I have found that clarifying expectations regarding contact or communication procedures avoids misunderstanding or frustration.

PRIVACY STATEMENT

        All inquiries will be kept confidential and will not be disclosed to any third person absent consent of the client or prospective client.  However I accept no responsibility for disclosure through unauthorized interception during email transit, access by other persons sharing your email account password or interception of conversations involving cordless, wireless or cell phone technology.

        You have visited my website anonymously.  The site is not encrypted or otherwise secure, however no client information is retained in the website.  This site does not surreptitiously glean information - it does not use "cookies" or otherwise gather personally identifiable information except that which a visitor knowingly provides by email or phone call.  I'm an attorney - not a techie or a telemarketer.  For future reference in communications with you, I print emails to scan or make brief notations in a phone log regarding conversations.  These are not shared with any other person or business absent express consent of the client or prospective client.

        To keep client documents confidential I utilize protections including burglar / fire alarm, computer virus detection, firewall, spyware filter, web bug filter, and email filters.

        Not being a webmaster nor having time for frequent maintenance, I'd sincerely appreciate if you notify me by email of any broken links, or links which no longer lead to the intended site on the world wide web.

E-MAIL CONCERNS

     CONFIDENTIALITY
        I usually check email multiple times daily - it will likely get my attention as fast as voicemail.  Email is not encrypted and may be subject to interception while in transit.  If you are not a client at present, by using email you may not be covered by the attorney-client communication privilege.  Attorney assigns a password to each client and sensitive documents are sent as email attachments in .pdf format (Adobe Acrobat Reader) with open file password protection.  The attorney can not and will not warrant or guarantee confidentiality in the internet medium.  Confidential or time sensitive maters or information should limited to direct phone conversation with counsel.

Secure server communications capability has been added
but
the internet medium offers no certainty or guarantee
Secure Communication
Secure Debt Collection Communication

     VIRUS, TROJAN or WORM
        All incoming and outgoing email + attachments are automatically scanned by Norton AntiVirus and a spyware sweeper.  I open attachments received from clients or opposing counsel in a particular litigation case.  For clients or counsel, I can open or convert most word processing, image or spreadsheet files.  If you are not a client, please do not attach any files or documents to an email you may send me.  Due to the potential for virus, trojan or worm transmission, any email attachment received from a person I don't know is deleted without opening. 

Thank you for considering my services.

SEND EMAIL TO ATTORNEY
COLORADO SPRINGS DEBT COLLECTION
Attorney Business Hours  *  Attorney Availability Status
below form generates a normal email - unsecure transmission
if data security is a concern, refer to secure communication

 

NOTICE:  Due to current workload, attorney is not accepting new debt collection cases at this time.  "NO VACANCY"


ALTERNATIVES

attorney is exercising caseload management
this is a temporary cessation of new business acceptance
please feel free to check back in the near future
attorney usually welcomes new representation inquiries


FIND A LAWYER

during the interim, information contained in this website remains available at no cost to site visitors

existing clients are always welcome to call or email

new prospective clients may wish to call
Attorney Dave Kelly - Phone (719) 577-4466
uncompensated courtesy referral - no affiliation or business relationship

 
Confidential or time sensitive matters or information should be limited to direct phone conversation with counsel
optional information may assist me in advance preparation to contact you
 

email form restrictions - characters \ | / @ are not permitted

 

RED COLOR CODING
information required
attorney will not respond if information not provided

MANDATORY FIELDS
VS.
OPTIONAL FIELDS

NAVY BLUE COLOR CODING
information optional - may assist attorney
in response to your inquiry

 
CONTACT PERSON
please include middle name and suffix: i.e. Jr. or III
 
CONTACT PERSON NAME

CONTACT PERSON JOB TITLE - CAPACITY
e.g. collection manager, bookkeeper, owner
CONTACT PERSON EMAIL ADDRESS
character @ is permitted in this form field
I will respond to your inquiry by email or phone
 
 
PERSON OR BUSINESS INQUIRING
if applicable, please include complete and accurate business name
STATUS
Person inquiring is debtor or agent of debtor
please stop here - I do not represent debtors
lawyer referrals Find A Lawyer
El Paso County Bar Association Alternatives

I will represent creditors only
collecting accounts receivable or debt

  if you are a consumer or debtor defending against a creditor claim
please do not email or call seeking advice or representation
you may click the stop sign to find
a lawyer anywhere
STATUS
Licensed Attorney   Private Investigator   Licensed Collection Agency
Creditor - Business   Creditor - Individual   Private Person
please proceed
BUSINESS NAME
 
e.g.  ABC, Inc., a Colorado Corporation
BUSINESS STATUS
Corporation    Partnership
LLC    Proprietorship
BUSINESS dba NAME
e.g.  dba Joe's Joint
BUSINESS dba STATUS
No dba Name    Corporation 
Partnership    LLC    Proprietorship
 

PRIMARY PHONE

AREA CODE     PHONE  Home   Work   Cell   Other
Leave message if you are out:  Yes   No Best time to call:  morning  afternoon
SECONDARY PHONE
AREA CODE     PHONE  Home   Work   Cell   Other
Leave message if you are out:  Yes   No Best time to call:  morning  afternoon
 
PURPOSE OF INQUIRY
This inquiry is for myself This inquiry is for a third person
Looking to Retain an Attorney Seeking Information Only Feedback Only - No Reply

I welcome representation inquiries however please refer to first consultation - the purpose is not to provide free legal advice to the general public.  Unless seeking to retain counsel, please do not email or call.  I do not provide legal opinions, answers or information in response to questions submitted from non-clients.  Given the scope of internet accessibility I can not be the free "Colorado answer man" and will politely decline.

 
DEBT COLLECTION LITIGATION STATUS
COURT CASE STATUS
Past - Not Pending at Present    Currently Pending    Planned    Possibility
 
COURT CASE NUMBER
City or County and State
LITIGATION LOCATION
 
NATURE OF DEBT TO BE COLLECTED

Landlord Rent Collection   Promissory Note   Written Contract Debt   Other Lawful Debt

brief explanation - nature of debt - comments which may aid attorney's understanding - not required

email form restrictions    no minimum characters    maximum 2,000 characters    \ | / @ are not permitted

 

 
DEBTOR INFORMATION
 
DEBTOR FULL LEGAL NAME
including middle name and suffix: i.e. Jr. or III
DEBTOR FULL ALIAS NAME
UNDER WHICH RECORDS MAY BE FOUND

including middle name and suffix: i.e. Jr. or III
 
 
DEBTOR'S BUSINESS KNOWN NAME OF RECORD
n/a  *  unknown
DEBTOR'S BUSINESS KNOWN TRADE NAME
dba FICTITIOUS NAME

n/a  *  unknown
 
DEBTOR'S LAST KNOWN EMAIL ADDRESS
character @ is permitted in this form field
 
DEBTOR'S LAST KNOWN
STREET ADDRESS

DEBTOR'S LAST KNOWN
CITY, STATE & ZIP

 

DEBTOR'S PERSONAL INFORMATION
if representation is provided, full name and date of birth or Colorado driver's license number 
is required to access Colorado DMV database records in the event